General Terms and Conditions

1. Contracting Party of the Customer is the following Company:

RK Service GmbH
Alte Dorfstr. 29
32683 Barntrup
Germany

General Manager: Rainer Kleinsorge
Commercial Register: Local Court Lemgo HRB 6912

2. Conclusion of the Contract

Our online shop offers are invitations to bid. You submit a binding contractual offer when you completed the online ordering process by entering the requested information and in the last step click on the button “liable to pay order”.
The confirmation of receipt of the order does not represent an acceptance of the purchase order.
A sales contract is only concluded by our confirmation of order, at the latest however, by the unconditional acceptance of the goods by you.

3. Significant Features of the Goods

Significant features of the goods we offer as well as the validity of time-limited quotations can be seen at the individual product descriptions within the scope of our web site.

4. Total Price of the Goods

All our prices are to be understood as final prices excluding VAT and shipping costs. For further details please click on the information on shipping costs.

5. Details of Delivery and Payment

The purchase price is payable upon confirmation of order or delivery to following bank account:

Sparkasse Paderborn-Detmold
Account Holder: RK Service GmbH
Account: 46248936
Bank Code Number: 47650130
IBAN: DE7476501300046248936
SWIFT: WELA DE 3L

Payment can also be made by using PayPal to the account info@rk-service-gmbh.de.
Shipment within 8 working days.

6. Customer Service

Apart from the legal warranty claims no further customer service is available.

7. Languages available for contract conclusion

The languages offered for the conclusion of the contract are German, English and Russian.

8. Severability Clause

Should individual terms of the contract including these regulations become invalid in whole or in part or in the event of any gap in this agreement, the validity of the remaining provisions or parts hereof shall not be affected.
Invalid or missing terms are replaced by respective legal regulations.

9. General Terms and Conditions

The general terms and conditions of the company are as follows:
2.1. All offers are commercially. All prices quoted are in Euro and are to be understood excl. currently valid German VAT.
2.2. The goods remain our property until all payments of the purchase contract have been received.
2.3. Payment options, shipping terms and delivery times are specified in the offers.
2.4. The statutory regulations apply to warranty claims.
2.5. If the customer is entrepreneur our business location is place of fulfilment and court of jurisdiction
2.6. The personal customer data stored and processed in connection with the execution of the contract will not be passed on / transferred to unauthorised third parties. You have the right to request information about your data saved by us at any time by sending an e-Mail to: info@rk-service-gmbh.de.
2.7. All represented foreign and own logos, images and graphics are the property of the respective companies and are copyrighted by the respective licensors.
All images, logos, layouts, texts, reports, scripts and programming routines shown on these pages which have been developed, prepared and processed by us, may not be copied or used otherwise without our consent.

Annex

1. Warranty and Guarantee Conditions

Warranty claims are subject to the statutory regulations.
There are no particular warranty claims versus the entrepreneur beyond the legal deficiency claims, unless respective approvals are expressly stated in the product description. Insofar as the entrepreneur passes on manufacturer warranties to the customer, legal deficiency claims are not restricted thereby.

2. Right of Return

As consumer you have the right of return according the following return instructions.

Return Instructions:
You can return the goods received without giving any reason within of 14 days by sending back the goods.
The deadline begins upon receipt of this notification in writing (for example as letter, Fax, e-Mail), however, not prior to receipt of the goods at the customer (in case of repeated supply of similar goods not before receipt of the first part delivery) and also not before our duty to provide information is fulfilled as per Article No. 246 § 2 in connection with § 1 paragraph1 and 2 EGBGB as well as our obligations according § 312g paragraph 1 clause 1 BGB in connection with Article 246 § 3 EGBGB.
Only in case of goods that cannot be sent by parcel (e.g. bulky goods), you may declare the return also by written demand for return. For keeping the deadline the customer should send the goods or the demand for return in due time.
In any case the return of the goods is at our expenses and risk. Return or the demand for return should be sent to:

RK Service GmbH Dieselstr. 1
D – 32683 Barntrup
info@rk-service-gmbh.de Tel.: +49(0)5263 / 954820

Consequences of Return

In the event of an effective return the services received on both sides shall be returned and any benefits shall be released.
For any deterioration or uses of the goods (e.g. benefits of use) that cannot be returned in whole or in part, you should compensate us for loss of value.
You only may be liable for compensation for deterioration of the goods and/or any benefits unless the use or the deterioration is due to a handling of the goods exceeding the examination of characteristics and functioning.
„Examination the characteristics and the functioning“ means testing and trying the respective goods as may be possible or usual in a conventional shop.
Obligations to refund payments must be fulfilled within 30 days.
The deadline for you begins with sending the goods or the demand of return, for us with the receipt thereof.

Financed Transactions

If you finance this contract by a loan and later make us of your right of return, you are no longer bound to the loan agreement as well, provided both contracts form an economic unit. This has to be assumed in particular, if we are also your lender or when your lender relies on our cooperation to finance the loan.
If we are already in receipt of the loan or of the returned goods when the cancellation becomes effective, your lender enters in relation to you in the financed contract concerning the legal consequences of the cancellation or the return to our rights and obligations.
If you wish to avoid a contractual obligation as far as possible, please make use of your right of return and cancel the loan agreement provided you have the right of withdrawal for it as well.

End of the Return Instructions.